Get a Free QuoteAnswers Before You Book
Answers to frequently asked questions about moving services, estimates, scheduling, packing, payments, and what to expect on moving day.
Do you disassemble and reassemble furniture?+
Yes. Our crew can disassemble and reassemble standard furniture as needed during your move.
Are moving blankets included?+
Yes. Moving blankets are included for furniture protection. Additional packing materials, when needed, are charged separately.
Do you move TVs?+
Yes. We move TVs. TVs without their original box may require additional protection and may be subject to an extra charge.
What happens if my building has stairs?+
We handle moves with stairs, elevators and long carries. Please let us know in advance, as these conditions may increase the labor time required for your move.
Can you provide a Certificate of Insurance (COI)?+
Yes. We can provide a Certificate of Insurance (COI) when required by your building. Please provide the building requirements in advance.
Do you offer overnight storage?+
Yes. We offer overnight and short-term storage options. Availability and pricing depend on the details of your move.
What payment methods do you accept?+
We accept Cash, Zelle, Cash App, Venmo, Apple Pay, and credit cards. A 4% processing fee applies to credit card payments.
How far in advance should I book?+
We recommend booking as early as possible, especially for weekends and month-end dates. Same-day or last-minute moves may be available.
Do you offer packing services?+
Yes. We offer professional packing services. Packing materials are available at an additional cost.
What should I do with fragile or high-value items?+
Please let us know in advance about fragile, high-value or specialty items such as TVs, mirrors, glass, marble or safes. Special handling or additional protection may be required and additional charges may apply.